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Returns & Refunds ✦

We want your journey with AuraNova to be magical. If your celestial selections aren't perfectly aligned

Missing Items

  • Check your celestial tracking details
  • Report within 7 days of scheduled delivery
  • We will ship replacements immediately

Damaged Treasures

  • Snap a few photos of the magical mishaps
  • Keep all original stardust packaging
  • Eligible for instant celestial store credit

Incorrect Items

  • Keep the item in its original pure form
  • Reach out so we can prepare the correct parcel

AuraNova does not accept returns or exchanges.

Because each celestial artifact is individually attuned and charged to your unique aura upon order, the cosmic alignment cannot be reversed. Please ensure your choice resonates with your personal energy with intuitive mindfulness before completing your journey. All cosmic selections are final.

  • Damaged during transit? Re-alignment and support provided within 48 cycles.
  • Secure cosmic packaging ensures your order arrives with pristine spiritual energy.

Shop Responsibly

To maintain the magical quality of our celestial creations, certain personalized choices fall outside our standard return coverage. Please review our design exclusions below.

Change of Mind

Because each piece is enchanted custom to order, we are unable to accept returns or offer refunds if you simply change your mind. We kindly ask you to deliberate carefully under the stars before final checkout.

Incorrect Size or Color

Each celestial product features detailed size charts and color guides. We cannot offer refunds or replacements for incorrect size or color selections once tailoring and dye processes have commenced.

Order Problems?

If your magical delivery took an unexpected detour through the cosmos, or your celestial items arrived slightly less than perfect, don't worry. Our dedicated support wizards are ready to realign your path. Get in touch, and we'll resolve any order issues within 24 earth hours.

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